Bill Beavers began working at Pilgrim Haven on January 10, 2001 as a waiter in the residential dining room. He has endeared himself to the residents with his infectious smile and his enthusiasm. His skills in customer service are displayed every day as he greets each resident by name and always remembers their preferences. He is able to answer questions about the menu and is prompt and accurate in delivering requested items.
One resident wrote, “He knows how to make you feel comfortable by handing down cushions to those of us who are shorter.” He is very prompt and accurate in bringing the correct walker to each specific diner at the close of a meal.
Another resident wrote, “He makes being a waiter look like a fun job. In fact, he always looks like he is enjoying himself!” He is gracious in offering assistance to all and is especially sensitive to those needing just a little extra help. This quote by a resident says it all: “Although he is so young, he never treats us like little old ladies or men; he adds a special sunshine to our dining room.”
In addition to receiving the Circle of Excellence Award, Bill was the recipient of the Dependable Employee Award of 2009 at Pilgrim Haven.
To learn more about other Circle of Excellence winners, click here.
