Kathy started her career at Grand Lake Gardens in November 2000 as a certified nursing assistant in our Wellness Department, and her dedication to residents was exemplary. When a receptionist position became available a few years ago, everyone agreed that Kathy was the best person for this position, and she has proven everyone right!
Kathy is the first person our residents, prospects and visitors see when they enter the community, and she makes a fantastic impression, greeting everybody with a smile. She can be counted on in case of an emergency and always shows true patience with residents. Kathy is dedicated, reliable, and always cheerful; her professionalism and knowledge are true assets to Grand Lake Gardens.
Kathy has willingly taken on more responsibility, and she is always looking for ways to improve the front desk processes, while continuing to maintain excellent customer service.
One resident summarized it best by describing Kathy as “the best at the front desk!”
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